Praxis Tech Systems is senior IT, on demand, for small businesses in towns the managed-IT companies skip. Diagnostics, fixes, upgrades, and a straight answer about what's broken, what's old, and what's about to cost you money. By the hour, by the project, or on call. No contracts.
A flat-fee inspection of your whole stack — computers, email, network, backups, security, software spend. You get a written report: what's broken, what's old, what's risky, and what it'll take to fix. No obligation to hire me for the repairs.
Email migrations, Microsoft 365 cleanup, network rebuilds, backup that actually restores, stubborn problems nobody else could figure out. I come in, fix it, document it, and leave. You own everything.
Your office already has a "computer person" — they just have nobody to call when it's over their head. I'm their escalation line and second opinion, so you don't have to replace them or hire a firm.
Screen-share and phone. Troubleshooting, fixes, email and Microsoft 365 work, cleanups.
Priority queue. Use for anything remote, any time. Replenish whenever you run low.
Seven-domain inspection of your entire setup, with a prioritized fix list and honest cost estimates. The best first step for almost everyone.
Everything in the remote diagnostic, plus physical network and backup verification, staff walk-throughs, and same-day quick fixes.
Scheduled site visit for repairs, installs, and upgrades. Travel quoted up front — no surprises on the invoice.
Front of the line. Next-business-day remote response, onsite scheduled within 24–48 hours at member rates, quarterly check-in call.
A senior lifeline for your existing tech person. Architecture reviews, second opinions, "am I doing this right" calls.
When it's down and it can't wait for Monday. Remote immediately; onsite as fast as geography allows.
New office? Old building? From-scratch networks, cable pulls, patch panel cleanup, wall plates, wireless links between buildings. Built once, built right, documented.
Payment on receipt for new clients, net-15 after. Travel always quoted before booking. Rates reviewed annually.
I'm Nathan Jones. For nearly three decades I've been the escalation point — the senior engineer brought in when email is down, the network makes no sense, and the last three people gave up. My background runs from Microsoft 365, Exchange, and SharePoint support at Microsoft's Gold tier to endpoint management, security engineering, and infrastructure for organizations with thousands of users.
Praxis Tech Systems exists because that level of experience almost never reaches small businesses in small markets. The managed-IT firms chase the metros. Main-street businesses get left choosing between the computer-repair shop and nothing. That's the gap I work in.
I take complicated systems and explain them in plain language, I put every price in writing, and I tell you the truth even when the truth is "don't pay me to fix this — replace it." I also spec hardware like I'm spending my own money: when the $300 monitor does everything the $800 one does, you're buying the $300 one.